Respecting Choices

National Courses and Events

Respecting Choices® is a person-centered approach to advance care planning. Our organization helps health systems, community-based organizations, palliative care and hospice organizations, and conveners implement person-centered care. Person-centered care is a process that helps individuals to identify their healthcare values, beliefs, and preferences, and to communicate and document those values, beliefs, and preferences with their healthcare team.

The goal of working with Respecting Choices® is to learn how to help individuals make their own decisions about their health and treatment and to ensure those decisions are respected and followed. The process encourages individuals to engage in thoughtful, meaningful conversations with healthcare providers and family members about their values and preferences for medical care. Learn more about the process of working with us below, and contact us today!

Development of Support Systems

Education of Staff

Respecting Choices® offers a plethora of curricula and certifications in order to teach your staff how to implement a person-centered care system. The curriculum focuses on communication skills and education for your staff, as well as helps with integrating these new strategies into your current workflow so that person-centered care becomes the norm. We offer numerous certification courses for this goal, such as advance care planning (ACP) certifications. Learn more today.

Implementation Services

Implementing a person-centered care system is perhaps the hardest part of this initiative. Respecting Choices will come alongside your organization to help. We offer three implementation packages that can be used separately or combined for a more comprehensive approach. Get started today.

Consulting Services

Respecting Choices® will help you build new workflows and develop new competencies for your team of health professionals. We are your support system to help you and to help you engage your community. We will assign you a Senior Faculty Consultant and a Team Coordinator, and maybe others who will help your team implement person-centered care at your facility. Consulting services are customized to your unique needs, and we schedule around your timeframe, utilizing phone calls, emails, videoconferencing, and onsite visits. Contact us today.

What Are the Stages of Person-Centered Decision Making?

  • Prepare: This step helps individuals to identify and discuss their values, beliefs, and preferences with their healthcare team. It may involve talking to family and friends, reading, and doing research to inform decision-making. 
  • Discuss: This step involves having a conversation with a healthcare provider about the individual’s values, beliefs, and preferences. The discussion should include topics such as the goals of care, treatment options, and the possible outcomes of different treatments.
  • Document: This step involves documenting the individual’s values, beliefs, and preferences in a legally binding document such as an advance directive, a medical power of attorney, or a health care proxy.
  • Communicate: This step involves communicating the individual’s values, beliefs, and preferences to family, healthcare providers, and others. This may include providing copies of the advance directive or other documents to relevant parties. Respecting Choices® helps your staff by teaching them how to facilitate these conversations. Start today.

Engagement of Individuals and the Community

We believe in the engagement of individuals and the community so that individuals can make the right healthcare decisions for themselves. The Respecting Choices® program implements person-centered care through ACP systems.

The Respecting Choices® process is designed to help individuals make informed decisions about their health and treatment and to ensure those decisions are respected and followed. It’s an important tool for individuals who want to ensure that their wishes are respected in the event of a medical emergency or illness. Contact us to get started today!

Person-centered care is an approach to healthcare that focuses on the individual needs of a patient, instead of treating them as a single diagnosis or a set of symptoms. This approach to healthcare recognizes that each person is unique and that their needs should be met in a way that is tailored to them. This approach is becoming increasingly popular among healthcare providers and patients as it is seen as a more holistic approach to healthcare.

Respecting Choices® is an organization dedicated to helping others implement person-centered care in their healthcare organizations. We offer advance care planning education courses, as well as implementation and consultation services, in order to ensure you are set up for success. Learn more about why person-centered care is important, and contact us today!

woman talking with healthcare professional

Going Beyond Physical Obstacles

One of the most significant benefits of person-centered care is its ability to go beyond physical obstacles. As opposed to traditional healthcare approaches that focus solely on physical symptoms, person-centered care involves an understanding of a patient’s psychological and emotional wellbeing. This means that it can be used to address problems that are not only physical in nature, but also psychological or emotional. For example, a person-centered approach might involve engaging a patient in meaningful conversations about their values, beliefs, and goals. This type of conversation can help to uncover underlying issues that may be contributing to physical symptoms. It can also help to create a more meaningful connection between the patient and their healthcare provider.

doctor talking with patient

Honors Patient Preferences

The primary goal of person-centered care is to provide individualized care that focuses on the patient’s needs and preferences. Healthcare providers strive to create a supportive environment in which the patient can feel comfortable discussing their individual needs and concerns. The healthcare provider works with the patient to develop a personalized plan of care that meets their individual needs. This plan of care may include a variety of services, such as medication, therapy, lifestyle modifications, and other treatments. The services provided are tailored to the individual patient, so that the patient can receive the best possible care. Let our team help you implement person-centered care today.

doctor talking with patient

Individualized Opposed Blanketed

Person-centered care emphasizes patient autonomy and encourages the patient to make informed decisions about their care. The patient is seen as an active partner in their healthcare, and their opinions and input are respected. This helps to ensure that the patient’s individualized care plan is based on their values and preferences. Person-centered care also emphasizes the importance of communication and collaboration between healthcare providers, patients, and their families. This helps to ensure that all stakeholders are informed, involved, and actively engaged in the patient’s healthcare decisions. Respecting Choices® can help ensure your healthcare organization offers individualized person-centered care. Get in touch today.

patient happily talking with doctor

Mitigating Inequitable Healthcare Services

Inequitable healthcare services for patients in the healthcare system is a real issue, especially for those in underresourced communities or those with a lower income level. Patients often feel that they are not being given the best possible care and that their needs are not being taken into consideration. This type of treatment can lead to frustration, depression, and even a lack of trust in medical professionals. Person-centered care seeks to mitigate inequitable healthcare services by placing the patient at the center of the healthcare process.


Person-centered care is an important part of the healthcare industry and has been proven to be beneficial for both patients and healthcare providers. It is an approach that focuses on the individual and helps to create a strong bond between the patient and their healthcare provider. By taking the time to get to know each patient on a personal level, healthcare providers can create a care plan that is tailored to the individual’s needs and preferences. Person-centered care is a powerful tool that can help to improve the quality of care and the overall patient experience.

Respecting Choices® is passionate about helping healthcare organizations have the best possible person-centered care choices. From equipping your staff to speak to patients with our person-centered care education to offering consulting services to help you implement person-centered care, we’re here to help. Contact us to get started today!

Contact Us Today

Respecting Choices®’s mission is to help guide organizations and communities around the world as they implement and sustain person-centered care. We work closely with each of our healthcare clients to develop a unique and customized strategy for their business. There are several ways that we work with you to do just that. Learn more below, and contact us today!

group meeting

Assess Your Business Model

Respecting Choices® is an organization that helps others provide person-centered care. It is based on the idea that each individual should have the right to make decisions about their own care, and that organizations should provide the necessary support for that to happen. By assessing an organization’s business model for person-centered care, Respecting Choices® can help that organization to ensure that its operations are built on a foundation that respects the autonomy and dignity of each individual. The assessment also helps organizations to identify where they are currently doing well and where they need to focus their efforts in order to make progress towards providing person-centered care. It is important to note that the assessment is not a static tool. It is designed to be used as a dynamic process that can be regularly revised and updated in order to ensure that the organization remains in line with the latest developments in person-centered care. Get started today.

enjoyable meeting with coworkers

Hands-On Consultation

Respecting Choices® provides hands-on consultations to healthcare professionals, organizations, and individuals to help ensure that person-centered care is being practiced. Our team provides training to healthcare professionals to help them understand the importance of person-centered care and how to best implement it. We also provide guidance to healthcare organizations on how to best implement person-centered care in their organization that fits accordingly. Get started today.

handshake greeting

Long-Term Relationship

At Respecting Choices®, we strive to create long-term relationships with organizations for person-centered care. By creating these relationships, our team is able to ensure that each individual is given the respect and care they need, and that each organization is equipped to provide high-quality, compassionate care. Through our person-centered care programs, services, and education, Respecting Choices® is dedicated to improving the quality of healthcare and creating a more compassionate and respectful environment customized to your facility for those in need of care. Get in touch today.

woman in charge of a meeting

Freedom Within a Framework

Respecting Choices® works to promote freedom within a framework. This framework is established by having meaningful conversations with individuals about their healthcare preferences. It is important to understand an individual’s values and beliefs when making decisions about their care. Our organization offers workshops and training programs for healthcare professionals. These programs help healthcare professionals to understand the principles of person-centered care and how to have these conversations with their patients. Check out our advance care planning education courses today!



Ultimately, Respecting Choices® is an approach to care that emphasizes the importance of respecting an individual’s autonomy and self-determination. It works to ensure that individuals have the freedom to make decisions about their care while still having a framework in place to guide and support those decisions.

Our person-centered care education programs meet you and your organization right where you are at. With the wide variety of classes that we offer, you can find the perfect one to meet your needs, from an Instructor and Facilitator course to online curricula. With person-centered care, the most difficult part is beginning the conversation. Let us show you how to do so effectively and compassionately. Let our experienced team come alongside your healthcare organization to implement the best person-centered care program possible tailored to your needs. Contact us today!

Contact Us Today

Why Communication Is Key In Healthcare

Healthcare is a complex industry that requires various professionals to collaborate and communicate in order to provide the best possible care for their patients. Communication is the cornerstone of successful healthcare, as it enables healthcare providers to understand the needs and concerns of their patients, as well as coordinate treatments, share resources, and ensure safety. Without effective communication, healthcare providers cannot provide the quality care that patients deserve.

Respecting Choices® helps guide organizations and communities when they are implementing person-centered care at their healthcare facility. We offer person-centered care implementation services, consulting services, and courses to help. Below, we’ll go over why communication is key in healthcare. Contact us today!



Builds Rapport

Establishing rapport is important in healthcare because it helps create a positive relationship between healthcare providers and patients. It helps patients feel more comfortable with their healthcare provider and allows for more open communication. It is important for healthcare providers to listen to their patients and understand their concerns. Healthcare providers should also be able to provide clear, concise information to their patients. This helps patients feel more informed and in control of their care.


Ensures The Proper Care Is Implemented

Effective communication is essential for providing quality care. It allows healthcare professionals to accurately assess a patient’s condition and determine the best course of action. It also helps to ensure that all healthcare professionals involved in a patient’s care are on the same page and working together toward the same goal. Additionally, communication helps to ensure that patients and their families understand their healthcare options and are properly educated about their condition and treatment plan. 


Allows For Person-Centered Care

Person-centered care is a form of health care that focuses on the individual, rather than just their medical conditions. It is an approach to healthcare that is patient-centered, taking into account the individual’s physical, mental, and emotional needs. Communication is a key factor in providing person-centered care, as it allows providers to understand the individual’s preferences and needs and tailor their care accordingly. It begins with the initial encounter between the patient and the healthcare provider, where the patient has the opportunity to share their story and explain their health concerns. This initial communication is important for understanding the patient’s context, as well as for beginning to build a relationship between the patient and the provider.


Improved Patient Satisfaction

Communication is also important for patient satisfaction. Patients need to feel that their healthcare providers are listening to them and addressing their concerns. Through communication, healthcare providers can help patients understand their diagnosis, treatment options, and any risks or side effects associated with their treatments. Communication also helps healthcare providers build strong relationships with their patients, which is essential for providing quality care. 

With person-centered care, communication is a hallmark and can ensure that patients are 100% satisfied with their level of care. Our courses and certification programs can help your organization with person-centered care education and implementation. We offer courses for  Design and Integration, Facilitator Certification, Instructor Certification, and more. Our goal is to ensure everyone is on the same page, helping patients to make the right healthcare decisions for them. Get in touch today!


Respecting Choices® is proud to be a proponent of person-centered care and to come alongside healthcare organizations, community-based organizations, and others who are just as passionate as we are about helping people receive the best possible patient care. We work with all of our partners on a collaborative basis, forming customized solutions to ensure their patient-centered care transition and program are a success. To learn more about us and to get started, contact us today!

Contact Us Today